Home is where the heart is

Legal Statement

The use of this web site is subject to our terms of service set out below, which may be updated from time to time without notice to you. All such terms and rules including our Privacy policy are set out below.

Description of Service

This service is provided 'as is' and without warranties of any kind, however it has been designed to assist you with gathering information on Property and the island of Tenerife, and also as a means of facilitating online communication and information sharing between Venli S.L. and yourself. We do not guarantee the availability of this service. You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, you must provide and are responsible for all equipment necessary to access the Service.

Your Obligations

As the user of this service you are obliged to make use of this service for ethical & legal purposes only. You may not attempt to impersonate another person or user and you you must also provide true and accurate information when you contact us, either by email or by completing one of web forms. Failure to ad hear to these rules will result in your access to this service been terminated.

Collection of Personal Information

We collect personal information on this web site, but only with your express permission, (i.e.: by filling out a form on our web site.) Should you complete one of our web forms then your details will be added to our client database and used to complete your request and deal with your enquiry. Similarly should you contact us by email you can also assume that we will log your personal information on our database systems to better serve your enquiry.

Privacy Policy

We take your privacy very seriously and we take great care to ensure your personal information remains private. We will never sell, rent or lend your personal information to third parties and we will never add you to any bulk mailing lists without your express consent. We do maintain an opt-in mailing list, of which if you are a member you may opt out at any time using the opt-out links which are provided or by sending an email to: info@venli.com. These lists will never be sold, lent or rented to any third parties.

Our Servers are stored in a secure datacentre access to which is restricted to authorised and trusted personnel, server and database passwords are kept secure and only provided to authorised personnel. Our servers are also protected by current anti virus software and a network firewall to prevent external hacking.

Disclosure of Personal Information

We may disclose your personal information under the following conditions: a) Where we are obliged to do so to comply with our obligations under law, b) to assist in an ongoing criminal enquiry, c) if our company is purchased by another then it can be assumed that your personal information will be passed on as part of the sale. d) where doing so will prevent a malicious attack upon Venli Estate Agents its services or its employees.

Cookies & recording of visitor data.

Our Web Site does not use cookies and we have no plans to use them, however we do record aggregate information (web stats) about our web site visitors, this allows us to allow us to examine trends in our visitor numbers and advertising sources. The information recorded includes your IP address, browser type, screen depth, host headers and the pages you visited during your stay. Our Web Site DOES NOT log any personally identifiable information without your express permission (see Collection of Personal Information above.)

If you have any questions relating to this statement please contact: info@venli.com